Effective Date: 7/8/2026
Rich Pacific USA (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website.
Information We Collect
We may collect information including:
- Name
- Company name
- Email address
- Phone number
- Shipping details or freight inquiry information
- Any information you voluntarily provide through our contact forms
We may also automatically collect technical information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of your visit
How We Use Your Information
We use your information to:
- Respond to inquiries and provide customer support
- Prepare shipping quotes and logistics services
- Process transportation requests
- Improve our website and services
- Communicate important updates
- Meet legal and regulatory requirements
Sharing Information
We do not sell or rent your personal information.
We may share information with trusted service providers, shipping partners, customs brokers, carriers, or government authorities when necessary to provide our logistics services or comply with applicable laws.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of internet transmission or electronic storage is completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Your Rights
Depending on your location, you may have rights to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your information where permitted by law
- Withdraw consent for certain communications
To exercise these rights, please contact us.
Children’s Privacy
Our services are intended for businesses and individuals over the age of 18. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy, please contact us through the contact information provided on our website.